Set within 600 acres, there are so many amazing ways to stay at Port Lympne Hotel and Reserve. Our award winning short breaks range from glamping to a luxurious 4 star hotel, or a unique experience in a Tiger enclosure. Set in this unique coastal location, with amazing views, surrounded by wildlife, it’s a short break you’ll never forget.
With over 700 rare and endangered animals, including the largest herd of black rhino in the UK, western lowland gorillas, the only giraffe in Kent, tigers, lions, leopards, bears and so much more! With regular births and new species coming in every year there's always something different to see.
Attractions and facilities
Check-in and check-out time policy.
Hotel, Treehouse, Hog Deer Creek - 3pm check in and 11am check out
Pinewood - 3pm check in and10am check out
Bear Lodge - 4pm check in and 10am check out
Giraffe Lodge - 2pm check in and 10am check out
Tiger Lodge, Wolf Lodge, Rhino Lodge - 2pm check in and 12pm check out
Giraffe Cottage (April – Sept) 5pm check in, October 3pm check in, (Nov – March) 2pm check in and 10am check out.
Unfortunately, we are unable to accommodate late check-ins for Giraffe Lodges and Giraffe Cottage.
Children up to 0 yrs. stay free on existing beds.
Pets are not allowed but there are hundreds of wild animals waiting to meet you.
Parking is free from 9.30am on the day of arrival
Pinewood postcode: CT21 4LR. Accommodation is a 5 minute stroll from the car park (please follow signs for Pinewood)
Bear Lodge postcode: CT21 4LN. Parking available for two cars*
All other accommodation: CT21 4PD. Press the intercom at the gate where you will be directed to the customer car park. Please report to Guest Services when you arrive
*If you're arriving early, please use the main customer car park (CT21 4LR) and enter via the gatehouse
Accepted payment methods
This policy lays down the rules of processing and protecting personal data which users submit in order to use services provided by Port Lympne Hotel and Reserve website (hereinafter referred to as "Website").
The controller of personal data processed on the Website is Howletts and Port Lympne Estates Ltd, Aldington Road, CT20 4PD, Lympne, Kent, entered into the Business Register under TIN: 5838944 (hereinafter referred to as "Controller").
For reasons connected with personal data safety, the Controller relies on the internal procedures and recommendations compliant with relevant legislation, in particular with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on protection of individuals with regard to the processing of personal data and on the free movement of such data as well as the repeal of Directive 95/46 WE.
The Controller protects the interests of data subjects with due care. The Controller in particular ensures that:
the data are processed lawfully,
the data are collected for specified and legitimate purposes and are not processed further in any way incompatible with the intended purposes,
the data are factually correct and adequate to the purposes for which they are processed,
the data are kept in the form which allows for identification of the data subjects for as long as it is necessary for the purposes for which they are processed.
Personal data are processed based on the Website's user consent and in the cases where the provision of the law in force authorize the Controller to process personal data.
The Controller processes personal data provided by the Website's users voluntarily only for the purpose of:
responding to users' queries sent via contact form,
accepting online bookings,
providing services offered by the Controller under Article 6(1) (f) GDPR,
marketing, including sending commercial information via e-mail if the user has given his/her consent for it by ticking the appropriate box in the booking process or by sending a query via the contact form. The consent for processing personal data for marketing purposes and sending commercial information can be withdrawn by clicking an appropriate link in the received e-mail or by sending a relevant notification to the Controller's e-mail address,
pursuing a legitimate interest of the data Controller in specific cases on the basis of Article 6(1) (f) GDPR, e.g. vindication or visual monitoring of the movements around the facility's premises.
Personal data can be used by authorities, institutions, subjects authorized by law, and subjects providing services for the Controller (e.g. subjects providing legal, IT, marketing, and accounting services, as well as other subjects participating in processing of the requested service).
The Controller can make use of automated decision-making, including profiling, for the marketing purposes and for the purpose of matching the offer with the users' needs.
The Website's user has the right to review data processed by the Controller. The user has the right to have data rectified or erased, as well as to demand restricting or stopping the processing of his/her personal data at any time. The user can also request to have his/her personal data erased from the Website. The right to transfer data shall no apply here since the standards of exchanging such data between hotel facilities have not been established.
The Website's user has the right to withdraw his/her consent at any time with without affecting the lawfulness of processing of personal data conducted on the basis of the previously expressed consent to do so.
In order to exercise his/her rights as indicated in point 8 above, the Website's user should contact the Controller via e-mail firstname.lastname@example.org using the same e-mail address or telephone number which he/she sent to the Website.
Every user has the right to lodge a complaint with the Office for Personal Data Protection.
The Controller obtains information on users and their behaviour by:
having user voluntarily fill in the forms,
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The Website uses the following types of cookies:
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According to the data purpose, cookies can be divided into:
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